Rocvent respects your privacy. This document explains our policy relating to your personal data that is provided to us.
Rocvent is the trading name of Rocvent Inc. whose registered office and headquarters are at P.O. Box 1120, Copper Cliff, Ont. Canada, P0M 1N0. The website is http://www.rocvent.com ("the Site"). By using this Site you agree that all personal data that you supply to us will be true, complete and accurate in all respects and you agree to notify us immediately of any changes to that personal data.
We will deal with your personal data in compliance with the current Canadian data protection legislation. Please note this applies only to Rocvent not to other companies’ or organisations’ websites to which we link. Personal data will be collected, processed and used by Rocvent for the purposes of providing Rocvent’ services and products to you and the other purposes mentioned below.
We may hold personal data relating to the transactions you enter into with others (such as an online seller) or us through the Site. We will disclose personal data to a party to the transaction to assist your transaction. When you purchase an item from us, we collect your name, address, telephone number, e-mail address and credit card details for the purpose of processing your order and notifying you of the status of your order. This allows us to involve you in our purchasing process, to administer the purchasing process, to fulfil our obligations and to notify you if there are any issues with the purchasing process as well as to arrange for payment. Information may be used to check your credit status and credit account details for ordering purposes and to bill for services or products used or purchased. We may use the data collected to obtain clearance of your credit card payment.
We may use personal data to let you know about products and services that may be of particular interest to you. We may also want to provide you with related information from third parties that we think may be of interest to you. If you would rather not receive this information, please send an e-mail to:
Rocvent may disclose your personal data acting in good faith if it believes such action is necessary: to conform with a legal requirement or comply with the legal process, protect and defend the rights or property of Rocvent, enforce this online agreement, act to protect the interests of its users.
When you register for any of Rocvent’s services, newsletters, mailing lists, competitions or promotions we will require information identifying you so that we can provide the service requested.
We may ask our registered website users to take part in surveys or opinion polls. Participation is always voluntary and on occasion may offer an opportunity to win prizes as a thank you for your time and effort.
Our success relies on us producing games that our customers want to play. To help us to ensure we make the very best games we may from time to time analyse the data that we hold and such analysis may be made to find out what is most likely to appeal to individual customers and web-site users. Also, we may provide aggregate statistics about our customers, sales, browser type, operating system, Internet, domain, demographic and profile data, traffic patterns, and related site information to reputable third parties, but these statistics will not include personally identifying information. We hope that this will provide you with a more interesting and fun experience. We may provide your information to our customer service agencies for similar purposes. We or our agents and sub-contractors may occasionally contact you including by post, email or telephone to tell you more about our products and services or to ask you for your feedback and comments on our products and services.
WE TAKE PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA, HOWEVER, EXCEPT IN THE CASE OF DEATH OR PERSONAL INJURY RESULTING FROM OUR NEGLIGENCE, WE DO NOT ACCEPT RESPONSIBILITY FOR ANY LOSS OR DAMAGE RESULTING FROM ANY SECURITY BREACHES THAT MAY OCCUR.
It is important for you to let us know if you think that the data we have about you is inaccurate or incomplete. You may remove, change or modify information from our database by emailing: .
If you have any questions about the handling or protection of your personal data or your rights under this online agreement please contact customer services by writing to Rocvent at the address below, or email to: .
P.O. Box 1120
Copper Cliff, Ont.
Canada, P0M 1N0